Effective Date: January 1, 2026
JB Water & Air (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, phone, and services.
Information We Collect
We may collect personal information when you:
- Call us or request service
- Fill out a contact or service request form
- Submit information through our website
- Communicate with us by email, phone, or text
The information we collect may include:
- Name
- Phone number
- Email address
- Service address
- Details related to your service request
We do not knowingly collect sensitive personal information or data from children under the age of 13.
How We Use Your Information
We use your information to:
- Respond to service requests and inquiries
- Schedule and provide plumbing, HVAC, and water services
- Communicate with you regarding appointments, estimates, or service updates
- Improve our website and customer experience
- Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
Text Messaging & Phone Communications
If you contact us by phone or text message:
- We may respond using the same method
- Message and data rates may apply depending on your carrier
- We do not send unsolicited marketing texts
You may request to stop communications at any time.
Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Understand how visitors use our site
- Improve performance and functionality
- Measure traffic and engagement
This information is collected in an aggregated, non-identifiable way and does not personally identify you.
You may adjust your browser settings to disable cookies if you prefer.
Sharing of Information
We may share your information only when necessary:
- With trusted service providers assisting in business operations
- To comply with legal obligations or protect our rights
- In connection with a business transaction (such as a merger or sale)
We do not share personal information for third-party marketing purposes.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no system can guarantee complete security, we strive to use appropriate safeguards.
Your Choices
You may:
- Request access to the personal information we have about you
- Request correction or deletion of your information
- Opt out of non-essential communications
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
JB Water & Air 3932 E Presidio St Mesa, AZ 85215 📞 (480) 969-3193